The Contract Certainty Blog

Exari Modile Site
The Contract Certainty Blog

The Contract Certainty Blog

Three reasons to have a post [Software] implementation project

I recently read a post on TechRepublic by Jay Rollins which said that within six months to one year after an initial software implementation project is complete, there is always a need for a second project to address opportunities that arise from the original implementation.

I agree with Jay that a post implementation project is an excellent process by which to find additional opportunities not covered in the original implementation. For our document assembly clients, we find that they benefit from added value uncovered during this process.

Document Assembly Solution: How to Decide Build Vs. Buy?

OK, everyone now agrees; your current way of creating documents is broken (too slow; full of errors; impossible to maintain). So, how do you fix the problem? Do you build your own system, or do you buy something off-the-shelf? There are pros and cons of both approaches. But first things first; before you can make a Build-vs-Buy decision, you need to work out your requirements.

The insidious nature of the billable hour

From the You Cannot Be Serious! file:

"LAWYERS face a national crackdown on over-charging that could end the practice of billing clients for sending them Christmas cards and reading thank you notes."

This is the opening sentence in Over-charging by lawyers under scrutiny, an article in The Australian newspaper. Do some lawyers truly charge for these activities? Do they disclose this to their clients?

Why Complexity Matters

Einstein once said that everything should be made as simple as possible, but not simpler. And so it is with document automation. Everyone wants to make it as simple as possible. But anyone who tells you that it is simple (presumably by consuming whatever snake oil they are selling) is lying. Some document composition tasks are, by their very nature, highly complex, and some will make your head hurt. The challenge is to find the simplest and most effective way of dealing with them, so that you can fully reap the rewards of automation. Which begs two obvious question: what do we mean by complexity and does it affect your documents?

A law firm that makes life simple for clients

As a lawyer, have you ever wondered how your clients would describe you? Would they say you're client-focused? Commercial? Concise? Cost-effective?

If not, you might be interested in Australian Business Lawyers. Lawyers Weekly has an article on how the Sydney-based firm has built a successful workplace law practice over the past 10 years by making life simple for its clients. So, how has ABL done it?

40% of legal budgets spent on contract support

IACCM research “has found that in many organizations, bid and contract support can account for more than 40% of the legal budget.”

Accordingly, recent comments made by Colleen Gallagher of Huron Consulting should come as no surprise. At an IACCM meeting, Gallagher explained that current pressure on legal departments to increase efficiency has made contract management ‘top of mind’ for many in-house lawyers. She then outlined eight issues on the agendas of law departments that analyze their contracting processes. IACCM President, Tim Cummins has posted a summary of Gallagher's talk which is definitely worth reading.