According to a recent survey of in-house legal technology by Chrissy Burns, Director IT & Knowledge at law firm Blake Dawson, when corporate counsel use document automation, they rate it one of their most “indispensable” applications, second only to free online primary legal information. Yet fewer than 23% of legal teams surveyed actually use document automation. Which begs the question: if so many document automation users find it indispensable, why have so few taken the plunge?
Michael Lopp has drafted a FriendDA. It's designed for use by anyone who wants to share a (potentially) valuable idea with a friend, but who thinks an NDA is too much.
The Australian Financial Review (subscription required) reports that a growing number of Australian companies are slashing “their legal spending to offset budget constraints and falling profits.”
A 2008 Online Banking Review newsletter article, Taking Internet banking beyond 101, contrasted Commonwealth Bank of Australia’s underwhelming new consumer internet banking features (such as finally giving customers the ability to view some information from different account types in one place) with non-bank online personal finance tools like Mint that automatically download, categorise, and report on all of a user’s finances every day, making it simple to reconcile transactions, set budgets and track cashflow.
Last week Telstra, Australia's largest telecommunications company, released The Telstra Productivity Indicator which outlines key findings from a survey they commissioned of "300 leaders of business and government organisations and their perspectives on productivity."
The debate about whether the legal industry should move away from hourly billing has existed ever since the business model took hold in the 1960s. Over the years the American Bar Association, the Association of Corporate Counsel and all manner of legal industry commentators have railed against the perverse incentives that this approach to billing creates.
We've all had our fair share of 'customer service nightmares'. But a recent complaint letter to Richard Branson takes customer feedback to a whole new level.
Croton Stokes Wilson is not the largest Lloyd’s Broking house in the London market but they are leading most of their competitors when it comes to office automation and forward thinking.
Lloyd’s has recently announced the new Lloyd’s Exchange initiative which is being established to provide two key aims: remove the future need to maintain multiple connections with other parties and suppliers in the market, and to ensure that one standard is enforced.