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IT Support Consultant

IT Support Consultant

IT Support Consultant

Reports To: IT Manager
FLSA: Exempt
Location: Boston  

To apply, please submit a cover letter and resume to jobs@exari.com.

GENERAL SUMMARY

Exari is looking for an IT Support Consultant who is interesting in joining an agile and rapidly growing company. The ideal candidate will have some client-facing consultative experience and possess solid technology knowledge across the most popular office applications, web applications and operating systems. The role requires strong analytical skills, a willingness to learn about new products and technologies and the ability to engage in multiple initiatives simultaneously. This position is ideal for candidates who want to learn, grow and develop with the company.

ESSENTIAL JOB FUNCTIONS

  • Preparation and installation of new or existing desktops
  • Microsoft Office Support (Office 365 – Outlook, OneDrive, Word, Excel, PowerPoint, SharePoint, Yammer, Skype for Business)
  • General local IT support (hardware and software)
  • Remote IT support for teleworkers and smaller offices
  • Assist with global IT tasks such as server management

OTHER DUTIES AND RESPONSIBILITIES

  • Other related duties and projects as assigned

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

  • Microsoft Office 2016 and earlier
  • Strong Office 365 suite knowledge (Office 365 – Outlook, OneDrive, Word, Excel, PowerPoint, SharePoint, Yammer, Skype for Business)
  • Strong analytical skills
  • Showing good judgment, problem solving and ability to interpret / adapt solutions or approaches when formulating responses to issues or concerns
  • Excellent verbal and written communication skills
  • Ability to multitask and work on multiple complex tasks that come together under one deadline
  • Being a self-starter and quick learner
  • Mac OS X skills
  • Linux skills
  • Ability to travel in North America, the UK, Continental Europe and possibly other global destinations

EXPERIENCE/EDUCATION

  • 2+ years' IT support experience
  • BA/BS degree

To apply, please submit a cover letter and resume to jobs@exari.com.

Note to Recruiters and Placement Agencies:

Exari does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Exari employee. Exari will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Exari and will be processed accordingly.

Disclaimers:
Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

Exari is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Exari discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.