Exari Mobile Site
Sales Operations Analyst

Sales Operations Analyst

Sales Operations Analyst

Reports To: Sales Operations Manager
FLSA: Exempt
Location: Boston  

General Summary

Exari is looking for a Sales Operations Analyst who is interesting in joining an agile and rapidly growing company. The Sales Operations Analyst will be the go-to person for the systems that Sales and Field Operations manages. This will include managing the systems daily and constantly working to improve them. This role is a perfect fit for someone who is looking to learn how a software company operates and has a passion for analytics.

Essential Job Functions

System Administrator

  • Key systems include: Salesforce, RFP solution, sales methodology software and more.
  • Be the subject matter expert on the systems
  • Respond to and resolve help desk requests
  • Maintain and improve data quality
  • Lead strategic system improvements, including:
    • Creating better processes through system configuration
    • Working with vendors to ensure we are optimizing our use of the system

Reporting and Analytics

  • Measure and track team performance
  • Help to improve our forecasting process and accuracy
  • Conduct pricing analysis to make sure we are pricing competitively
  • Be creative and take the initiate to find new insights about the Exari business

Process Improvement

  • Define how we decide to respond and then answer RFPs
  • Find and propose new software solutions to fix problem areas
  • Have a fresh perspective on our Sales organization and to not be afraid to share ideas and ask questions

Other Duties and Responsibilities

  • Interview new team members

Preparation, Knowledge, Skills & Abilities

  • 1-3 years of operations, reporting, analysis, and overall management experience
  • Bachelor’s degree required
  • Strong experience with Excel
  • Salesforce experience and with an ability to adapt to new analytical tools quickly
  • Strong leadership and teamwork skills
  • Excellent written and spoken communication skills
  • Excellent organizational skills with attention to detail
  • A strong candidate will be a self-starter, take initiative and be coachable
  • Software and Sales experience is a plus

Working Conditions/Physical Demands

  • Normal business environment
  • Willingness to travel up to 10%

To apply, please submit a cover letter and resume to jobs@exari.com.

Note to Recruiters and Placement Agencies:

Exari does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Exari employee. Exari will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Exari and will be processed accordingly.

Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

Exari is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Exari discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.