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Managing Complex Contracts – New Report

Managing Complex Contracts – New Report
Managing Complex Contracts – New Report

July 12, 2012 Dahna Ori Contract Management  

At the recent IACCM EMEA Forum, we conducted a workshop with Devant, a specialist commercial contract creation, negotiation and education consultancy, entitled, “Managing the Spectrum of Complexity,” and have compiled the outputs into a new report.

Over fifty delegates, including contracts and commercial professionals from many global organizations like Accenture, IBM, Panasonic and Schlumberger, attended the event. The objective of the workshop was to identify common causes and consequences of contract failure, and to work with the group to identify potential mechanisms to avoid such failures in the future.

The report summarizes the findings from this workshop, discussing the top contract problems plaguing the group:

  1. Unclear scope
  2. Poor change management
  3. Revenue leakage & margin erosion
  4. Payment disputes
  5. Poor understanding of risk

The report also includes three short case-studies of complex contract cases gone awry:

  • De Beers v Atos Origin
  • BskyB v EDS
  • British Gas v Accenture

You can download a complimentary copy of the report here.


Dahna Ori is Exari’s Digital Marketing Specialist. Reach out on twitter @ExariDahna